A qualified lawyer, Zoë Billingham was appointed HM Inspector of Constabulary in 2009 and HM Inspector of Fire & Rescue Services in July 2017.
Zoe is the senior responsible officer for HMICFRS’s inspections of the fire & rescue services in England. Zoe has worked closely with Chief Fire Officers, Fire Authorities and Staff Associations to introduce the new inspection framework, looking at how well fire and rescue services prevent, protect against and respond to fires and other emergencies, and how they look after the people who work for the service. Zoë is Her Majesty’s Inspector of the Fire & Rescue Services for the Eastern Region, overseeing the inspection of 12 services.
Zoe leads on the inspection of the police response to domestic abuse. Since 2013 she has produced a series of reports with the aim of improving how police respond to reports of domestic abuse, identifying lessons and making recommendations to police forces. Zoe also sits on the Domestic Abuse National Oversight Group.
In 2017 Zoe published a report examining the police approach to people with mental health problems, which called for improvements in the broader mental health system, to avoid the need for crisis response.
Zoe chairs a number of expert reference groups of key stakeholders, who meet to share best practice and advise on the development and implementation of the inspection subjects she is responsible for.
Zoe is passionately committed to increasing diversity and inclusion in policing and the fire service, and regularly speaks on the subject at national and regional conferences.